Our Commitment & Salon Policies

 

At Head Office Hair Suite, we value transparency, professionalism, and mutual respect.

Head Office is a proud member of the Australian Hairdressing Council (AHC), we are actively working toward professional accreditation and continuously refining our practices to align with the highest recognized industry standards.


Our salon policies are designed to support a seamless experience for our clients, protect our team, and uphold the high standards we stand for. Before booking your appointment, we kindly ask that you take a moment to download and review our salon policies. By proceeding with your booking, you acknowledge and agree to the terms and conditions outlined in the documents below.

Understanding our policies allows us to deliver the best possible service and ensures a smooth, enjoyable visit for everyone. If you have any questions, our team is always happy to assist.

Your Guide to Our Salon 

Head Office Hair Suite Client Terms Of Service Policy Pdf
PDF – 70.6 KB 33 downloads
Head Office Hair Suite Appointment And Booking Policy Pdf
PDF – 925.6 KB 46 downloads
Head Office Hair Suite Sustainability Best Practices Policy Pdf
PDF – 904.4 KB 34 downloads
Head Office Hair Suite Cancellation Policy Pdf
PDF – 900.1 KB 29 downloads
Head Office Hair Suite Privacy Data Collection Policy Pdf
PDF – 1.8 MB 30 downloads
Head Office Hair Suite Cctv Policy Pdf
PDF – 896.3 KB 28 downloads
Head Office Hair Suite Service Adjustment Refund Quality Assurance Policy Pdf
PDF – 901.1 KB 28 downloads
Head Office Hair Suite Afterpay Policy Pdf
PDF – 3.8 MB 34 downloads
Head Office Hair Suite Priciing Quoting Payment Gift Voucher Policy Pdf
PDF – 899.0 KB 42 downloads

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. 

Head Office Hair is a proud member of the Australian Hairdressing Council and pride ourselves on high standard of education, skills and service.

Before You Visit

📍 North Albury
🚗 Free on-site parking
🚻 Toilet amenities available
💳 Afterpay available

⏰ Please arrive 5 minutes before your appointment for check-in and consultation.